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Support

Contact

NexKit Music is run by NexKit. For any question about the site, a track, licensing, or a purchase, email support@nexkit.uk. We read every message and aim to reply within a few business days.

Purchases and downloads

If a Cold Start download link does not work, or you cannot access a file you paid for, email support@nexkit.uk with your order reference and we will reissue it.

Refunds and billing

For a refund request, a receipt, or a card or billing issue, see the refund policy and email support@nexkit.uk. You can also contact Paddle.com directly, the Merchant of Record for purchases on this site, with your order reference.